Air Freight Import Controller - Cape Town branch (m/f/d)
Reference number: 222430017
We are now searching:
Air Freight Import Controller - Cape Town branch (m/f/d)
Your tasks
- Pro-actively communicating and resolving queries or delays for clients
- Managing clients KPIs / performance on a monthly basis and productivity of own desk
- Making special arrangements / involving the right level of individual to support on critical / urgent shipments.
- Support in after hour monitoring / Tracking and tracing with carriers, arranging specials on weekends
- or facilitating communication and feedback on weekends. when required
- Resolving client and routine queries professionally and timorously
- Managing costs effectively and carefully
- Supporting on invoicing for imports, guiding invoicing controllers and managing rates etc.
- Involvement with Implementation of new accounts that fall under your specifications area of work
- Tracking shipments, collection from supplier up to arrival and delivery to customer
- Understanding the profit and loss revenue or losses on shipment basis
- Ensure any challenge is addressed immediately and resolved as soon as possible
- Having an all-round understanding of the airfreight function to ensure solutions can be provided to the client
Your qualifications
- Must have minimum 5 years experience in freight forwarding - not negotiable
- Sound knowledge of incoterms & understanding thereof
- Excellent administrative skills
- Admin work will be applicable on the paperless system
- Able to work without constant supervision
- Able to work under pressure
- Overtime when applicable / required
- Mobility & flexibility
- Profound English skills written & spoken
- Very good communication skills
What we offer
Package to be discussed depending on experience
Contact person
HR Manager
Please send your detailed resume to the Human Resources Department at: dachser.southafrica-asl [at] dachser.com
DACHSER South Africa
Concorde Crescent 0113961113
7001 Cape Town
South Africa