Export Controller - Cape Town Branch (m/f/d)
Reference number: 223430009
We are now searching:
Export Controller - Cape Town Branch (m/f/d)
Your tasks
- Pro-actively communicating and resolving queries or delays for clients
- Managing clients KPIs / performance on a monthly basis and productivity of own desk
- Making special arrangements / involving the right level of individual to support on critical / urgent shipments.
- Support in after hour monitoring / Tracking and tracing with carriers, arranging specials on weekends or facilitating communication and feedback on weekends. when required
- Where there is interaction with clients a strong working relationship must be fostered
- The customer must come first in everything we do
- Resolve queries that affect clients quickly and resolve the issue
- Resolving client and routine queries professionally and timorously
- Managing costs effectively and carefully
- Supporting on invoicing for imports/exports, guiding invoicing controllers and managing rates etc.
- Involvement with Implementation of new accounts that fall under your specifications area of work
- Tracking shipments, collection from supplier up to arrival and delivery to customer
- Overtime when applicable / required
Your qualifications
- Matric or Senior Certification equivalent
- More than 3 years’ experience in Export environment.
- Knowledge in Customs procedures
- Sound knowledge on Incoterm’s
- Exposure to finance
- Communication skills
- Ability to work under pressure
- Maintain and build strong client relationships
- Attention to detail
- Quality Focus
What we offer
- Package to be discussed in interview.
Contact person
HR Manager
Please send your detailed resume to the Human Resources Department at: dachser.southafrica-asl [at] dachser.com
Charmain van Schalkwyk
Sim Road 0113961113
1600 Gauteng
South Africa