Transport Controller - Kempton Park (m/f/d)
Reference number: 223430015
We are now searching:
Transport Controller - Kempton Park (m/f/d)
Your tasks
- Plan & Coordinate Transport Operations
- Schedule and monitor domestic and cross-border road transports — from booking to final delivery.
- Liaise with customers, carriers, drivers, customs brokers, and other internal teams to ensure clarity and consistency in shipments.
- Negotiate transport rates and terms, ensuring alignment with budget targets and service-level agreements (SLAs).
- Handle shipping documentation, customs paperwork, and regulatory compliance (e.g. ADR, permits, etc.).
- Track KPI’s — e.g. OTIF, cost per load, claims — and balance these against financial goals.
- Quickly resolve transit issues, customs delays, damaged cargo, or billing disputes.
- Review overnight load statuses: late pickups, customs hold-ups, unexpected delays.
- Team briefing: highlight urgent jobs, driver shortages, or equipment constraints.
- Carrier coordination: dispatch bookings, negotiate spot quotes, confirm driver assignments.
- Documentation control: verify PODs, invoices, customs declarations, and accurate data entry.
- Customer follow-ups: send ETAs, resolve queries, escalate issues.
- KPI & cost analysis: check daily OTIF stats, claim logs, and cost variances against budget.
- Propose improvements: suggest driver/broker debriefs or feedback sessions.
- Prepare next-day manifests, confirm critical runs, and hand over unresolved issues to the night controller.
- To prepare a Transport Controller for the next-level role (e.g., National Road Freight Manager), focus on these enhanced tasks:
- Strategic Carrier Planning
- Leading carrier panels, rate agreements, and annual RFPs. Comparing brokers vs. owned fleet solutions.
- Fleet & Asset Management
- Cross-Border Compliance Governance
- Data-Driven Decision Making
- Leadership & Team Development
- Stakeholder Engagement
- TMS & AI-Enabled Dispatch
- Telematics & IoT
- Digital Customs & Compliance
- Sustainability & Green Freight
- Remote Supervision & Virtual Training
- VR modules for driver training, remote audits, and standardized onboarding.
Your qualifications
- Minimum requirements – Grade 12 certificate
- 2-5 years work experience in freight forwarding or transport control, with road and crossborder freight exposure.
What we offer
- To be discussed in interview
Contact person
HR Manager
Please send your detailed resume to the Human Resources Department at: Charmain.vanschalkwyk [at] dachser.com
DACHSER South Africa
Sim Road 0113961113
1619 Pomona
South Africa