Pro-actively communicating and resolving queries or delays for clients
Daily updates to clients and Agents
Handle customer complaints and enquiries
Provide high levels of customer service with a sense of urgency
Build and maintain relationships with airlines and clients
Arrange for the movement of shipment from Pick up at customer to Delivery at airlines
Update systems
Complete export documents
Arrange inspections and certificates
Quality check documentation before lodging to airline
Arrange labelling of cargo
Invoicing to be done
Costings to be done
P/S to be done and arranged
Follow Part 108 regulations – Training to be provided
Lithium battery certificate – Training to be provided
Frame of shipments on Othello - training will be provided
Arrange for DGR packing
Estimates
Your qualifications
5-7 years experience
Solid knowledge of incoterms
Solid knowledge and industry standard computer programs and be able to operate standard systems pertainenet to the job
Solid understanding of all Customs clearance documentation
Must have excellent communication skills both verbal and written
Must be able to work under pressure
Must be a team player and able to multitask
What we offer
To be discussed in interview depending on experience
Contact person
HR Manager Please send your detailed resume to the Human Resources Department at: dachser.southafrica-asl [at] dachser.com Dachser South Africa 9 Sim Road 0113961113 1619 Kempton Park South Africa